Most organisations don’t have a reasonable adjustments problem.
They have a decision-making problem.

CHATTERVATION 
- Helps organisations make consistent, defensible decisions on workplace health 
— Reducing absence, cost, and risk.

The Reality:
  • Different managers make different decisions
  • Documentation exists but isn’t used properly
  • Adjustments are over - or under-applied
  • Absence continues longer than it should

👉 Not because people don’t care 
— but because there’s no clear way to decide.

What Jackie Does:
(I don’t provide legal advice. 
Together, we fix how decisions are made.)

  • Aligns managers on how to approach cases
  • Introduces structured decision-making
  • Turns documentation into evidence
  • Helps organisations reduce absence and inconsistency.

         The Outcome:

  • More consistent decisions
  • Clearer justification
  • Reduced absence costs
  • Improving people / employee capability
                                                 
Chattervation provides a structured way to think through these situations and determine what is reasonably practicable.  

(Website under construction)

[Button 1: Book a Decision Review Call
Button 2: Explore the Chattervation Model
Button 3: Request a Conversation]

While I'm working on this website, please
Explore further by contacting Chattervation at: Admin@chattervation.com

Thank you, Jackie

The Chattervation Model™ 

A structured framework designed to support decision-making in workplace health situations.
It helps organisations work through:

* the situation itself
* Occupational Health input
* employee and employer perspectives
* barriers and practical constraints
*what is reasonably practicable.

This is not about finding perfect answers.

It is about making clear, structured and defensible decisions.


Reasonable Adjustments in Practice

Making decisions about Reasonable Adjustments at work is rarely straightforward.

Managers must balance:

* Occupational Health recommendations
* operational requirements
* staffing constraints
* fairness and consistency.

Understanding what is reasonably practicable requires 
structured thinking 
— not guesswork.


To invest in the future success of your business Contact Chattervation at:  
Admin@chattervation.com  
 

 


Reducing the impact of sickness absence

Supporting managers with the skills to reduce the impact of sickness absence on the team and themselves! Supporting people to be at work, when they are well enough to be working. Addressing: 'Reasonable Adjustments'; The Equality Act 2010; Support for managers; Communication; And more...

Improving productivity

Understanding and competently addressing the needs of the Team improves everyone's morale. While reducing the strain on the manager and affording them more time to do what they are there to do - Manage. Resulting in quality products and outcomes for the business. And more...

Enhancing health and wellbeing.

Not dreading going in to work; actively wanting to be there because it is 'A Great Place to be' not just because it pays the bills. This is it's own recruitment because people want to be a part of a Team that cares and that matters. Feeling confident to admit that you need to take time away because of your health and well-being without fear of being 'penalised' or losing your job. Knowing that there are policies and practices in place that can truly enhance your health and well-being. And more...

Bridging the Gaps!

Guiding the business with identifying and addressing the issues that are impacting: Absences related to health; Recurring recruitment costs and efforts.

Learn More
Mini Biographies

Mini (we don’t want to bore you) Biographies


Jackie Chatterton (BSc)
With decades as a nurse and over 20 years as an Occupational Health Professional Jackie knows that Health and Wellbeing in life and work is about so much more. 

Chattervation is built from unique insight into the REAL issues that keep people off work for longer than might be expected.

Martin (Chaz) Chatterton
25 Year Military Veteran and Leadership Development Specialist, who can help you get the most from and for everybody. 


Contact Chattervation at: Admin@chattervation.com  


We also offer:
Support for businesses who are exploring changing their current Occupational Health Service.
  Chattervation can assist you To get the Best Occupational Health Service for your business needs.

To explore further contact Chattervation at: Admin@chattervation.com 

 

Managing people isn't always easy. It's a lot more that just getting the job done! Keep on top of what's going on in the World of Work Check in with Chattervation to see what’s out there To explore how Chattervation can help your business to thrive, please contact: Admin@chattervation.com  

Independent report Keep Britain Working Review: Discovery Published 20 March 2025

Executive summary 1. Today there are nearly 800,000 or 40% more people of working-age who are economically inactive for health reasons than there were in 2019. The growth in the number who are becoming economically inactive for health reasons is nearly 10 times the growth of the working age population. (Accessed 21/02/2026)

Learn More

Workplace absence is expensive for businesses.

Check out the Institute for employment studies (IES) for ongoing updates relating the research.

Learn More

Labour Market Statistics, March 2025 - Institute for Employment Studies (IES)

Blog by Seemanti Ghosh, Principal Research Fellow (Economist)

Learn More

Flexible and hybrid working practices in the UK;

Article, Report and possibly a webinar from the CIPD, (accessed on 24/07/2025). Follow this link to check it out -

Learn More

As sickness absence soars, the CIPD is supporting HR teams to make the business case for investing in wellbeing. 09 September 2025

CIPD - New report explores the causes of rising absence and the benefits of taking a proactive approach to workplace wellbeing.

Learn more

Manager training and support affecting Sickness absence and Presenteeism

Rachel Suff evaluates the CIPD’s Health and wellbeing at work 2023 report, which shows striking data on sickness absence rates: "... However, lack of people manager skills and confidence is the most common challenge for employee wellbeing and ‘management style’ remains among the top causes of stress-related absence. Overall, 68% provide managers with tailored support and 59% provide some training in absence-handling... "

Learn More

NHS staff sickness hits record high in England (29 June 2023)

BBC News 29th June 2023 To explore The Chattervation Model for your business please contact: Admin@chattervation.com

Learn More

Mrs R Wright-Turner v London Borough of Hammersmith and Fulham and Ms K Dero: 2206237/2018

Worker who suffered PTSD after Grenfell wins record £4.6m

Learn More


  • Southport, Merseyside, United Kingdom

    To explore how the Chattervation Model can improve your business outcomes please contact: Admin@chattervation.com


    Resources
    (Please copy and past the links to open)

    ACAS- at: https://www.acas.org.uk/reasonable-adjustments  

    Access to Work: https://www.gov.uk/access-to-work   

    Alcohol Change UK, at: https://alcoholchange.org.uk/about-us      

    Body scan, Dr. Elisha Goldstein.   (5 minutes)     

    Childline: https://www.childline.org.uk/               

    Cruse Bereavement Care        

    Headspace   -   and other Mindfulness supports  

    HSE Website for a wealth of materials and resources. Including - HSE; Tackling work-related stress using the Management Standards approach; https://www.hse.gov.uk/pubns/wbk01.htm  (HSE; WBK01, Published 03/2019) [Statutory Instruments can be viewed free of charge at: www.legislation.gov.uk  where you can also search for changes  to legislation.] 

    Macmillan Cancer Support                        

    Mind  

    NHS – Health A – Z at: https://www.nhs.uk/            

    NHS resources, “OneYou” https://www.nhs.uk/oneyou/                         

    One Year No Beer (OYNB);   (I believe that this used to be free, but now there are various Membership options and costs).      

    Remploy                                                                                        

    See me    

    Soberistas -  Explore options such as - Soberistas; at: https://soberistas.com 

    The Samaritans, https://www.samaritans.org/ based in the UK are available 24 hours, 7 days / week.  
    Call Samaritans any time, day or night (UK): 116 123;     
    Email: jo@samaritans.org