Most organisations don’t have a reasonable adjustments problem.
They have a decision-making problem.

CHATTERVATION 
- Helps organisations make consistent, defensible decisions on workplace health 
— Reducing absence, cost, and risk.

The Reality:
- Different managers make different decisions
- Documentation exists but isn’t used properly
- Adjustments are over - or under-applied
- Absence continues longer than it should
👉 Not because people don’t care 

— But because there’s no clear way to decide.
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What Jackie Does:

- Aligns managers on how to approach cases
- Introduces structured decision-making
- Turns documentation into evidence
- Helps organisations reduce absence and inconsistency.

(I don’t provide legal advice. 
Together, we fix how decisions are made.)
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         The Outcome:

* More consistent decisions
*Clearer justification
* Reduced absence costs
* Improving people / employee capability    
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Chattervation provides a structured way to think through these situations and determine what is reasonably practicable.  

(Website under construction)

[Button 1: Book a Decision Review Call
Button 2: Explore the Chattervation Model
Button 3: Request a Conversation]

While I'm working on this website, please
Explore further by contacting Chattervation at: Admin@chattervation.com

Thank you, Jackie

Why Reasonable Adjustments Go Wrong: 

* Decisions rely on judgement
* Managers interpret “reasonable” differently
* Documentation becomes a formality
* Issues are explored inconsistently


If two managers would make different decisions in the same situation 
— you don’t have a policy. 
You have risk.” 


 

The Chattervation Model™ 

A structured framework designed to support decision-making in workplace health situations.
It helps organisations work through:

* the situation itself
* Occupational Health input
* employee and employer needs
* employee and employer perspectives
* business /  practical constraints
* barriers
* what is reasonably practicable.

This is not about finding perfect answers.

It is about making clear, structured and defensible decisions.


How documentation becomes evidence — not just paperwork

The “A–F” Framework 
This isn't just theory.

We're talking the realites:
A: Looking at it
 B: Filling it in
C: Doing it together! 
D: Exploring reality (not just facts)
E: Planning properly
F: Reviewing

This is not admin.
This is
Evidence of decision quality


To invest in the future success of your business Contact Chattervation at:  
Admin@chattervation.com  
 
Work with me
Fixing Reasonable Adjustments: 

Half-day Decision Alignment Session 

Full-day Decision Alignment & Application
 
What happens:

*Review how decisions are currently made
* Work through real scenarios
* Apply structured decision-making
* Align managers on a consistent approach

Outcome:

* clear decision framework
* consistent approach
* better documentation
* reduced absence and related costs

Request availability / discuss your organisation ​via: Admin@chattervation.com 


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Mini (we don’t want to bore you) Biographies


Jackie Chatterton (BSc) 
With decades as a nurse and over 20 years as an Occupational Health Professional Jackie knows that Health and Wellbeing in life and work is about so much more. 

Chattervation is built from unique insight into the REAL issues that keep people off work for longer than might be expected.

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To explore further contact Chattervation at: Admin@chattervation.com 

 

Managing people isn't always easy. It's a lot more that just getting the job done! Keep on top of what's going on in the World of Work Check in with Chattervation to see what’s out there To explore how Chattervation can help your business to thrive, please contact: Admin@chattervation.com  

Independent report Keep Britain Working Review: Discovery Published 20 March 2025

Executive summary 1. Today there are nearly 800,000 or 40% more people of working-age who are economically inactive for health reasons than there were in 2019. The growth in the number who are becoming economically inactive for health reasons is nearly 10 times the growth of the working age population. (Accessed 21/02/2026)

Learn More

Workplace absence is expensive for businesses.

Check out the Institute for employment studies (IES) for ongoing updates relating the research.

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Labour Market Statistics, March 2025 - Institute for Employment Studies (IES)

Blog by Seemanti Ghosh, Principal Research Fellow (Economist)

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Flexible and hybrid working practices in the UK;

Article, Report and possibly a webinar from the CIPD, (accessed on 24/07/2025). Follow this link to check it out -

Learn More

As sickness absence soars, the CIPD is supporting HR teams to make the business case for investing in wellbeing. 09 September 2025

CIPD - New report explores the causes of rising absence and the benefits of taking a proactive approach to workplace wellbeing.

Learn more

Manager training and support affecting Sickness absence and Presenteeism

Rachel Suff evaluates the CIPD’s Health and wellbeing at work 2023 report, which shows striking data on sickness absence rates: "... However, lack of people manager skills and confidence is the most common challenge for employee wellbeing and ‘management style’ remains among the top causes of stress-related absence. Overall, 68% provide managers with tailored support and 59% provide some training in absence-handling... "

Learn More

NHS staff sickness hits record high in England (29 June 2023)

BBC News 29th June 2023 To explore The Chattervation Model for your business please contact: Admin@chattervation.com

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Mrs R Wright-Turner v London Borough of Hammersmith and Fulham and Ms K Dero: 2206237/2018

Worker who suffered PTSD after Grenfell wins record £4.6m

Learn More


  • Southport, Merseyside, United Kingdom

    To explore how the Chattervation Model can improve your business outcomes please contact: Admin@chattervation.com

    Resources
    (Please copy and past the links to open)

    ACAS- at: https://www.acas.org.uk/reasonable-adjustments  

    Access to Work: https://www.gov.uk/access-to-work   

    Alcohol Change UK, at: https://alcoholchange.org.uk/about-us      

    Body scan, Dr. Elisha Goldstein.   (5 minutes)     

    Childline: https://www.childline.org.uk/               

    Cruse Bereavement Care        

    Headspace   -   and other Mindfulness supports  

    HSE Website for a wealth of materials and resources. Including - HSE; Tackling work-related stress using the Management Standards approach; https://www.hse.gov.uk/pubns/wbk01.htm  (HSE; WBK01, Published 03/2019) [Statutory Instruments can be viewed free of charge at: www.legislation.gov.uk  where you can also search for changes  to legislation.] 

    Macmillan Cancer Support                        

    Mind  

    NHS – Health A – Z at: https://www.nhs.uk/            

    NHS resources, “OneYou” https://www.nhs.uk/oneyou/                         

    One Year No Beer (OYNB);   (I believe that this used to be free, but now there are various Membership options and costs).      

    Remploy                                                                                        

    See me    

    Soberistas -  Explore options such as - Soberistas; at: https://soberistas.com 

    The Samaritans, https://www.samaritans.org/ based in the UK are available 24 hours, 7 days / week.  
    Call Samaritans any time, day or night (UK): 116 123;     
    Email: jo@samaritans.org